Customer Success Therapy

Welcome to Customer Success Therapy, the podcast that goes beyond strategies and metrics to explore the human side of CS.

I'm Alexandra Sagaydak, Post-Sales Leader, and after a decade in the world of Customer Experience, I've realized something important: CS is more than just a job: it's an emotional journey.

Let's talk about burnout, feeling undervalued, dealing with churn, and finding balance in a people-driven career. No filters, just honest conversations.